FAQ

​What states is Candace licensed in to practice psychotherapy?

Candace is licensed to practice psychotherapy in California and Maryland. Therefore, individuals seeking therapy with her must be residents of one of these two states.

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For therapy, what are the therapist's specialties and approaches? 

Candace specializes in anxiety, depression, grief, trauma, and suicidal ideation, and a cognitive-behavioral, solution-focused, and client-centered approach is utilized to ensure you receive care that meets your needs.

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Do you accept insurance plans? 

Yes, Candace accepts the following insurances for Maryland residents: Aetna, Ascension (SmartHealth), CareFirst BlueCross BlueShield, Cigna, Kaiser Permanente of the Mid Atlantic, Oxford (Optum), Oscar (Optum), and United Healthcare (Optum). For California residents: Aetna, Anthem EAP, Blue Shield of California, Carelon Behavioral Health, Cigna, Horizon Blue Cross and Blue Shield of New Jersey (California), Independence Blue Cross of Pennsylvania (California), Oxford (Optum), and UnitedHealthcare (Optum). However, insurance is not accepted for coaching services.

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What are the fees for your services?

Candace offers potential clients a complimentary 15-minute consultation. Individual therapy sessions are 50 minutes, and the fee is $160 per session, while coaching services cost $125. *If Candace is out-of-network with your insurance, you must pay the entire session fee out of pocket. We can provide you with a superbill detailing your payment, which you can submit to your insurance company for reimbursement, provided you have out-of-network benefits.

 

What is the difference between coaching and therapy? 

The fundamental distinction lies in the modality and strategy for meeting the client's needs. Therapy investigates emotions and focuses on prior experiences. It is problem-oriented, emphasizing the "how," treating mental health issues, and analyzing behavior. Coaching, on the other hand, is future- and solution-oriented, short-term, focused on life satisfaction, personal growth, and action-oriented.

 

Why is mental health training essential?

Training assists personnel within your organization in identifying mental and emotional distress, coping mechanisms, and available resources to support their mental wellness. Candace's programming aims to teach about common mental health conditions, destigmatize mental health, and support emotional health within your organization. 

 

Can I receive continuing education units, or will I receive a certificate at the end of the training?

At this moment, Candace is not providing continuing education units. However, upon request, you can receive a certificate upon completion for your records. 

 

Are your services provided in person or virtually?

Candace offers her services in-person and virtually, depending upon the service, i.e., training. However, for therapy, Candace is 100% telehealth.  

 

If I do not see a specialty listed, can I request training aligned with my organization's goal?

Yes, Candace can create a training program tailored to your organization's needs. Please get in touch with our office for more information.